How do I set up the responsible gaming tools?

After logging in, go to your profile settings and click on the "Responsible Gaming" section. There you'll find all the tools — deposit limits, bet limits, loss limits, and session time limits. Any limit you set takes effect immediately.

Will I get my balance back if I self-exclude?

Yes. Once self-exclusion is activated, any balance remaining in your account will be refunded. The support team will guide you through the process.

Can I change a limit after it has been set?

Lowering a limit takes effect immediately. However, increasing a limit is subject to a waiting period — typically 7 days. This delay is intentional, to prevent impulsive decisions.

What is the difference between a Cooling-Off Period and Self-Exclusion?

A Cooling-Off Period is a short-term break (24 hours to 6 weeks), after which your account is automatically reactivated. Self-Exclusion is long-term (6 months to 5 years), and your account cannot be reactivated before the period ends.

What should I do if a minor has accessed my account?

Let our support team know immediately. We will investigate and take the necessary action. Going forward, use passwords and parental controls on your devices and never share your account details with anyone.

abd678 | Responsible Gaming — Play Safe and Stay in Control

1 What Is Responsible Gaming and Why It Matters

Responsible Gaming means enjoying gaming as a controlled, healthy, and entertaining activity — where you stay fully in charge of your time, money, and mental wellbeing. abd678 believes that the real joy of gaming is only possible when every player plays consciously and safely.

Online gaming is growing fast in Bangladesh. Millions of players enjoy Sports Betting, casino games, bingo, and fish games on abd678 every day. But like any form of entertainment, knowing your limits matters. The core principles of responsible gaming are:

Gaming Is Just Entertainment — Not as a source of income.
Stay Within Your Budget — Never bet more than you can afford to lose.
Manage Your Time — Don't spend more time than you intend to.
Don't play on impulse — Avoid gaming when angry, frustrated, or under the influence of alcohol.
Accept Your Losses — Don't chase your losses by placing bigger bets to try to win back what you've lost.

Responsible gaming at abd678 is more than a policy — it's our core commitment. Every player's wellbeing and safety is our top priority.

2 Set Limits — Protect Yourself

Abd678 gives you a range of tools to keep your gaming in check. Use them to easily set responsible gaming limits that work for you.

1

Deposit Limit

Set the maximum amount you can deposit into your account on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately; to increase it, a 7-day waiting period applies.

2

Bet Limit

Set a maximum amount you can wager within a given period. This helps prevent overbetting.

3

Loss Limit

Set the maximum amount in BDT you're willing to lose in a given period. Once you hit the limit, your play will stop automatically.

4

Session Time Limit

Set a time limit for how long you play in a single session. Once the limit is reached, the system will alert you or log you out automatically.

5

Reality Check

At set intervals, pop-up notifications will show you how long you've been playing and how much you've won or lost.

These limit-setting features are available anytime from your profile settings. Lowering a limit takes effect immediately, but increasing one requires a waiting period — this protects you from making impulsive decisions.

3 Recognize the Warning Signs

Gaming addiction develops gradually and can be hard to notice on your own. If you experience any of the signs below, it's time to take notice and seek help:

Chasing losses by continuing to play in an attempt to win back money

Spending far more time playing than planned

Feeling restless, annoyed, or uncomfortable when unable to play

Hiding your gaming from family or friends

Taking on debt or cutting essential expenses to fund gaming

Neglecting work, studies, or relationships

Feeling unsettled when not gaming

Losing sleep from playing late into the night

If you identify with more than three of the signs above, take a break now and consider seeking professional help. Your well-being is what matters most.

4 Self-Assessment Test

Be honest with yourself about your gaming habits. Ask yourself the questions below — if most of your answers are "Yes," it may be time to seek help.

1

Have you ever kept playing to try to win back money you've lost?

2

Have family or friends ever expressed concern about your gaming habits?

3

Have you gone over your set gaming budget?

4

Is gaming affecting your daily routine, relationships, or sleep?

5

Have you ever used gaming to relieve stress or escape from problems?

6

Do you feel restless or irritable when you try to stop playing?

7

Have you ever lied or kept secrets because of your gaming?

3 or more "Yes" answers may mean you need support. The abd678 support team is always here for you. Take action today for responsible gaming.

5 Self-Exclusion & Break Features

Sometimes a complete break is the best decision you can make. abd678 fully supports you in making that call.

Cooling-Off Period:

You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, logging in or making transactions will not be possible.

Self-Exclusion:

You can choose a long-term self-exclusion period ranging from 6 months to 5 years. Once self-exclusion is active:

Your account will be completely deactivated.
All promotional communications will be stopped.
Your account cannot be reactivated before the set period has ended.
Any remaining balance will be refunded.

Permanent Account Closure:

If you wish to stop gaming permanently, contact our support team to close your account for good.

Choosing self-exclusion or taking a break is not a sign of weakness — it is a courageous act of self-care. abd678 respects this decision and offers full support.

6 Minor Protection

Abd678 is strictly prohibited for anyone under 18. Protecting minors is one of our core responsible gaming commitments.

Age verification is mandatory at registration.
Age verification is required during the KYC process using a national ID or passport.
If we receive information indicating a user is under 18, the account will be closed immediately.
If someone you know is a minor, use parental controls on their device.

Advice for Parents:

Always keep your account details and password private.
Keep devices out of children's reach.
Use browser filters on shared family computers.
If you have any suspicions, notify our support team right away.

7 Where to Find Support

Asking for help takes courage. If you feel gaming is causing problems in your life, reach out through the support options below:

abd678 Support: Contact us via 24/7 live chat. Our trained team is ready to help.
Family & Friends: Talk openly with people you trust.
Mental Health Professional: Seek advice from a mental health professional or counselor near you.
National Mental Health Helpline: Contact the Kiran Helpline in Bangladesh.

abd678 Email Support: [email protected] — Write to us for any gaming-related concerns or assistance.

8 abd678's Commitment

Abd678 is more than a gaming platform — we're building a responsible gaming community. Our commitments:

Putting every player's mental well-being first.
Actively identifying players in difficulty and stepping in to help.
Keeping responsible gaming tools accessible and free for all players.
Never exploit addiction for commercial gain.
Keeping staff prepared through regular responsible gaming training.

Our goal is to create an environment where every player can enjoy gaming safely, happily, and with full awareness. Responsible gaming is part of the culture at abd678.

Abd678 Responsible Gaming — Build Safe & Healthy Gaming Habits

Responsible Gaming Tools

Frequently Asked Questions

Play Safe, Play Happy — with abd678